Contact HailMapr

Get help with maps, billing, reports, or account access.

Send us the details and we’ll route it to the right place. Include a storm date, location, map name, or account email when it helps us investigate faster.

Send a message

Questions, bug reports, map requests, and billing issues all start here.

What to include

Storm or map contextStorm date, city/state, map title, or a link to the page.

What you sawThe report, swath, price, account, or viewer behavior you want us to check.

What you expectedTell us what would make the map or workflow more useful.

Common requests

Need a map built?Tell us the storm date and the area you care about.

Question about a report?Send the location, observed hail size, and what looks wrong.

Account or billing issue?Use the email tied to your HailMapr account.

Response expectations

We prioritize account access, billing, and broken-map issues first. Feature ideas and map-quality feedback are reviewed as part of product planning and storm validation work.